Chaucer College is the official test centre for the IELTS Academic Test and the IELTS General Training Test in Kent

Online registration System 2

We are now using the IELTS Online Registration System 2. If you have booked IELTS with us before you will notice a number of changes, notably as follows. You will create an account and this will facilitate repeat bookings. If you are under 18, you will no longer be able to make a booking yourself, you will have to ask your parent or guardian to make the booking for you. You will be able to choose the time of your Speaking Test on a first-come first-served basis. 

If you have both a valid passport and a UK Residence Permit you must use your passport as ID for the IELTS Test. Your UK Residence Permit can only be used if you do not have a valid passport. If you do use your UK Residence Permit you must upload an image of BOTH SIDES of the card, as the necessary information is written on both the front and the back of the card.

Please bear with us while we get used to
the new system. If you have any questions or concerns please contact the IELTS Administrator

important information

If you are taking the IELTS test as part of a visa application to stay or move to the UK, you cannot take the test at Chaucer College. Please see the links before for further information:

For more information about IELTS, help, tips and to take the official IELTS progress check, please visit the following pages:

You can also download the IELTS Prep app for free via the App Store or Play Store

test dates, fees & payment

Please visit the IELTS test centre website to view current available test dates at Chaucer College and to apply online:

2020 Test Fee: £195.00

Please do not make payment until you have completed an online application and have received your test reference number in your confirmation email.

To pay by credit/debit card or bank transfer, please click here. Please use your IELTS reference number as your reference ID when making payment.

Payments can also be made by cheque or postal order made payable to Chaucer College. Payments by cash can be made in person at the College.

your test day

On the day of your IELTS test, please arrive between 8.45 and 9.30.

You must bring your original passport or National Identity card on the day of the test, whichever details were supplied in your application.

Please also bring HB pencils, erasers and a pencil sharpener. All answers must be written in pencil. 

Please note, the test centre does not supply bottled water. You may bring water in a transparent bottle with no labels. There are water fountains available to refill. There are also snack and vending machines available.

All electronic devices and other belongings must be left in the cloakroom during the test. Chaucer College accepts no responsibility for vehicles and valuable items brought and left on site. 

There is free parking on site. Please report to reception and give your vehicle registration number. Pedestrians should use the pedestrian entrance and report to reception on arrival. 

If you have special requirements or would like to cancel your IELTS test, please contact the IELTS Administrator as far in advance of your test dates as possible. Please note, no refund will be made if a cancellation request is received after midnight on the Thursday before the scheduled test date. 

test day timetable:


online results AND TEST REPORT FORM

IELTS results are normally displayed online and posted by first class mail or air mail to the address(es) given on your application form by 10am, 13 days after you have taken the test. 

To view your results online, please click here. You can view your results under both the Candidate Area and Results. 

If you wish to collect your results in person, please give advance notice and bring your passport or national identity card with you. We regret that we cannot issue results by telephone, fax or email.

If you require additional copies of your IELTS Test Report Form to be sent to a College, University or organisation, you may download an application for the Issue of Additional TRFs. This request must be made within two years of the test date. There is no charge for sending by mail or airmail but the full delivery fee will be charged if a request is made for delivery of your Test Report Form by courier service. 

complaints procedure

If you wish to make a complaint regarding the conduct of the IELTS test, you must request an IELTS Complaint Form for Candidates from the staff on duty on your test day. You should use this form to describe the nature of your complaint. 

If you are making a complaint about an incident on the test day, this form must be submitted on the day itself. No complaint can be processed after your results have been released by the test centre. 

Please note, results cannot be issued until the complaint has been investigated and resolved. 

You may also use the British Council Global Complaint Procedure

If you think your IELTS test has not been marked correctly, you may download an IELTS Enquiry on Results Form. You must make this request within six weeks of the test date. The fee is £110.00, irrespective of how many sections you wish to have remarked. This will be refunded if your IELTS result is raised by the British Council Senior Examiner. 

IELTS Writing and Speaking assessments are carried out by trained and certified examiners, all of whom are qualified and experience English language specialists. The examiners work to clearly defined criteria and are subject to extensive and detailed quality control procedures. 


Chaucer College IELTS Administrator: Chris Madeley

Telephone: +44 (0) 1227 819033     Email:

Address: Chaucer College, University Road, Canterbury, Kent CT2 7LJ

Office opening hours for IELTS enquiries: 

Monday & Friday: 9.00 – 12.30 and 14.00 – 16.00

Tuesday & Thursday: 14.00 – 16.00

IELTS is jointly owned by the British Council; IDP, IELTS Australia and Cambridge English Language Assessment. IELTS scores are accepted by over 10,000 recognising organisations and delivered in 1,200+ locations worldwide.